This address uses security cameras and other video/audio recording devices inside and outside the buildings to detect and prevent crime, ensure the safety of the occupants, identify visitors, and facilitate the safe delivery of packages and post intended for the address or neighbouring addresses.
The system installed at the premises consists of a number of fixed field security cameras that feature video & audio recording capability, night vision (IR) and identification features. The cameras are installed such to primarily capture activity within the boundaries of and around the vicinity of the property but may also include incidental recording of public and private spaces beyond the boundary of the premises.
The security cameras record video footage 24/7/365, the recordings are retained for a period of 10 days and automatically deleted. All recordings are stored digitally by Nest and subject to their privacy policies at https://nest.com/legal/privacy-policy-for-nest-web-sites/ In the event of a potential crime or untoward incident, footage may be stored for a longer period sufficient to allow an investigation to occur.
Security cameras on the premises are equipped with microphones to allow live 2-way communication and notifications but the audio they detect is not recorded. The Nest system may store additional data for the identification of known visitors.
Any occupant of the premises has access to the security camera live footage at any time either when in or out of the premises.
Only specified individuals have access to recordings taken by the security cameras installed on the premises, these recordings can be securely accessed locally and remotely.
In the event that a neighbour requests access to footage in the interests of investigating a crime or event that has occurred elsewhere beyond the field of view of security cameras then we will go to reasonable lengths to assist in confirming or denying whether the security cameras have captured footage of practical use to that neighbour. In order to obtain that footage though the request must come from a relevant enforcement agency such as the police. Footage will not be released to the neighbours where it includes personally identifiable information about any third party.
In the event that recordings made by the security cameras capture a crime or event either on the premises or beyond the boundaries of the premises that is of interest to law enforcement or other enforcement agencies then this footage will be released to the relevant organisation upon a reasonable verbal or written request for that footage.
We may also pro-actively notify law enforcement of a crime or suspicion of a crime that has been captured by the security cameras.
Under the General Data Protection Regulations (GDPR) individuals who are identifiable in recorded footage have a right to access that footage and request it be erased.
Requests must be received in writing with sufficient information to identify the footage in question, i.e. date, time, and a photograph of yourself to match against. If other identifiable individuals are present in footage that you are requesting then the footage will not be released to you in order to preserve the rights of the other individuals in the footage. You can however still request the erasure of that footage.
An erasure request will not be processed if during the course of analysing footage, you or a person in the requested footage is committing an act for which the installation of the system was intended to detect and/or prevent such as a crime.
You can request access to or erasure of footage that you are identifiable in by writing delivered to the address.
Responses under the GDPR will be given within 28 days unless an extension is required.
Under the General Data Protection Regulations (GDPR) we are processing your personal information as part of a legitimate interest to detect and prevent crime, detect and prevent risk to the safety and well being of the occupants of the premises, and to facilitate the delivery of goods and services to the address.
In the extremely unlikely event that there is a data breach that may have exposed your personal information you will be notified you as soon as practically possible using any information available to identify you. Due to the nature of the personal information gathered it may not be possible to notify every person affected by a breach. If necessary we will notify law enforcement and the Information Commissioner of a data breach.
If you have questions about this policy or wish to exercise your statutory rights in relation to your personal information you can do so in person by writing delivered to the address.